top of page
Frequently
Asked Questions
-
Do you ship internationally?Yes we do, but it is pricey, so don’t be shocked. We do our best to keep the cost as low as we can for you, but ultimately it is out of our control. We try to offer digital versions of all our print materials, so that our international supporters can get those without paying the high fees for shipping.
-
I missed out on a merch drop, will you be running this item again?Typically we do not run designs more than once. You may see the same artwork used on another product later, but if you missed out, you'll have to hope we end up with some overstock, which we will put up on the site. We want to always be creating new and exciting items, and our customers like the exclusivity of getting their hands on a one-off product. To ensure you don’t miss anything in the future, make sure you are subscribed to our email list and following our social media channels.
-
Where is my order?We currently ship twice a week, so you may notice a day or two delay before you receive tracking. If you have any questions about an existing order (tracking, refunds, changes etc.) please go to our Contact Us page or email us at devotionjiujitsu@gmail.com.
-
How do I train/visit/drop-in at Devotion?If you are visiting the area and want to know about our schedule for a drop-in, the easiest way to inquire is by direct message on our Instagram or Telegram channels. Try to message at least 24 hours ahead of any desired training time. If you live in or around Lynchburg, VA and are interested in training full-time, we encourage you to send us a message and we will set up a visit on one of our Saturday open mats.
-
I don't have Paypal, can I still order?Yes! Paypal processes the transaction, but you can use a regular debit or credit card at checkout.
FAQ
Contact Us
bottom of page